Don’t Fall for Package Delivery Notification Scam

We all love getting presents and some scammers are taking advantage of that by sending fake package delivery notifications that contain a virus capable of putting your personal and financial information at risk.

The Connecticut Better Business Bureau put out a warning on Thursday with some tips on what to look for and not become a victim.

In a typical case, an email will say that the company made one or more unsuccessful attempts to deliver a package, and that message will contain a link to what is supposed to be an invoice or shipping document. By clicking the link, you will download a virus that can sniff around your computer for personal and financial information.

The Better Business Bureau warns that scammers often impersonate well-known shippers or steal the identities of popular retailers to appear more legitimate.

If you really did miss a delivery, the driver will leave a ticket at your door to arrange for a later delivery or for you to pick up the package.


  • Watch for poor spelling or grammatical errors – Fraudulent email is often filled with typos and misspellings because many of them originate in countries where the scammers’ knowledge of English is limited.
  • Ignore calls for “immediate action” – The con artists often claim that they have made multiple attempts to contact you and that if you don’t act immediately, you will no longer be able to retrieve your package. Scammers create a false sense of urgency in an effort to get their victims to react on an emotional basis and let their guard down.
  • Don’t always believe what you see -Just because an email might display a well-known company’s logo or appear to come from a reputable source, it doesn’t always mean that it’s legitimate. Fake email addresses may vary somewhat from the real ones and it’s easy for a scammer to copy and paste a company’s logo or text into their message.
  • Don’t be lured by cleverly-labeled links and attachments ¬-A good rule of thumb is to never click on any links or download files from unfamiliar email addresses. Remember that a hyperlink may not actually lead to where it’s claiming to go. By right clicking on it and selecting “copy link address,” you can paste the link in a text document to see its true destination.
  • If you are expecting a delivery and are concerned that there might be a legitimate delivery problem, contact the company directly using verifiable contact information, not the information contained in a suspicious email